FAQ

Frequently Asked Questions: You may find answers to your issue here.

What is my public IP Address?
Go to https://ipchicken.com and you will see your IP address in blue at the top. Copy the IP address and save it. If you are locked out or get the...
Sun, 17 May, 2020 at 1:46 PM
Why am I not seeing changes to my webpage?
Web browsers cache the visits to webpages and save the content, so you may be viewing a saved version of the page. To see an updated version, you n...
Sun, 17 May, 2020 at 1:49 PM
I can't login to see my tickets!
Generally this means we have to update your account in the support platform. Email: support@serpcom.freshdesk.com
Fri, 15 May, 2020 at 9:24 AM
Flush your DNS Cache on your local device
Flush DNS Modern browsers, OS, and DNS clients store cache of IP addresses and other DNS information automatically. When a computer visits a website...
Sun, 17 May, 2020 at 2:01 PM
Why am I still seeing my old website?
Usually is a caching issue. Here are a couple of links with tools to help you fix this: Clear you browser cache: https://serpcom.freshdesk.com/s...
Sun, 17 May, 2020 at 10:50 AM
Why is Google Search Console (GSC) sending me "New Coverage Issues Detected"?
Search Console                       Coverage issues detected on ... Google Search Console (GSC) is highly valuable and complex tool used to analyze...
Sun, 17 May, 2020 at 1:14 PM
How can I reduce the SPAM email sent from my website?
SPAM Issues: This article involves messages sent from the contact forms published on your website, NOT emails sent directly to your email account from s...
Sun, 17 May, 2020 at 3:38 PM